Flexibility made it fly

Air New Zealand

Air New Zealand positions itself as an airline driven by leading experiences. Flowing this idea through to the rest of their offerings, designworks helped create an all new in-flight entertainment system.

The challenges were many five vendors, two platforms, three screen resolutions, four CPU types. The key hurdle was the two different control methods touchscreen and handset each having radically different approaches to navigation.

The resulting system KiaOra, breaks new ground in flexibility, features and usability. It groups content by need state watch, listen, game, discover allowing passengers to access and build their own lists of favourite content. A stand-alone section allows children to choose their own screens and ensures they only access PG rated content.

Deliverables: Initial brand development, interactive concept development, design, project management, technical liaison, usability and testing.